I need to update my sub w/ new credit card. Any tips?

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Re: I need to update my sub w/ new credit card. Any tips?

Post by Sam on Sun Apr 15, 2012 5:10 pm

THAT was a great link! !

I jsut checked and saw that my voltron wasn't updated so I just did it then ! thanks for the info !

Sam
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Re: I need to update my sub w/ new credit card. Any tips?

Post by Artistix on Tue Jun 12, 2012 3:13 pm

DroothR wrote:
http://www.he-man.org/forums/boards/showthread.php?222479-Changing-Your-Information-without-calling

I got an E-mail from Matty today telling me I had to get in contact with them quick as my credit card had expired & they couldn't re-new my sub.

I got a new card months ago, which I called Matty & gave them. They assured me all pevious payment details were then deleted.

Used the link supplied above just now & noticed in my account that while my new card details are on there, it was sill using my old card as the primary payment method! Silly Matty persons.

I deleted that myself, so hopefully that will fix everything. I wonder if I need to call them anyway? Or would they just try & take the amount again at some point?

Artistix
So many hauls, so little time

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Re: I need to update my sub w/ new credit card. Any tips?

Post by The Dr Of Style on Tue Jun 12, 2012 5:00 pm

Guys you need to remember one thing:

this whole internet trading/taking orders/data management/packing/shipping/customer service thing is very new and there will be some teething problems






10 yrs ago

The Dr Of Style
Has Zero Offence

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Re: I need to update my sub w/ new credit card. Any tips?

Post by TheGoodDr on Tue Jun 12, 2012 6:01 pm

I'm going to give this a bash as soon as I activate my new credit card.

Love this quote!
If MattyCollector.com Customer Service believes this , then they dont even know their own system, which might surprise just about nobody familiar with the track history of jagaloon central.

TheGoodDr
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Re: I need to update my sub w/ new credit card. Any tips?

Post by TheGoodDr on Fri Jul 13, 2012 10:56 am

I tried this prescribed method for updating my credit card details and sure enough, I received an email today confirming that my MOTU Subscription for Spikor has successfully renewed Smile

TheGoodDr
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Re: I need to update my sub w/ new credit card. Any tips?

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