Bought an item in ebay and item did not arrive for over a week now, what should I do?

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Bought an item in ebay and item did not arrive for over a week now, what should I do?

Post by sher1888 on Mon Oct 10, 2011 1:34 pm

I bought two ML in ebay, mint with a 100% feedback (seller) paid via paypal.The seller posted on the item on 30th of September and still now I have not received it, I have also checked with my local post if it has arrived .The seller is based on Queensland and I think it should take around 2 days to get to Sydney, if I am right.I contacted the seller and did not get any answer, what should I do in this situation as I never had experienced a type of thing in ebay?


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Re: Bought an item in ebay and item did not arrive for over a week now, what should I do?

Post by Mahzian on Mon Oct 10, 2011 2:03 pm

Australia post has sometimes been pretty slow for the last few months for some reason, I give items 2 weeks domestically then follow up with the seller and politely ask (prompt) if the item has been sent, if I haven't received it by the 4th week then I chase the seller for a refund / restock

It doesn't look good that the seller hasn't replied though, have other recent items sold to other people received negative feedback?

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Re: Bought an item in ebay and item did not arrive for over a week now, what should I do?

Post by BoloMusashi on Mon Oct 10, 2011 3:02 pm

Yeah Oz Post isn't the fastest these days. I think you have a 30-40 day period with PayPal that allows you to flag an item as being undelivered - in which case PayPal refunds your money and chases up the seller.

I'd follow Mahzian's advice though.

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Re: Bought an item in ebay and item did not arrive for over a week now, what should I do?

Post by sher1888 on Mon Oct 10, 2011 3:45 pm

Mahzian wrote:Australia post has sometimes been pretty slow for the last few months for some reason, I give items 2 weeks domestically then follow up with the seller and politely ask (prompt) if the item has been sent, if I haven't received it by the 4th week then I chase the seller for a refund / restock

It doesn't look good that the seller hasn't replied though, have other recent items sold to other people received negative feedback?

http://myworld.ebay.com.au/godsngeeks09/&_trksid=p3984.m1439.l2754


Some of the other MLs he sold that day got delivered on Oct 6 but I guess not all of it, it says some were local pick up.No negative feedbacks, good thing I did not buy a whole lot.

Thanks for the advice,I will give it a go.

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Re: Bought an item in ebay and item did not arrive for over a week now, what should I do?

Post by sher1888 on Mon Oct 10, 2011 3:45 pm

BoloMusashi wrote:Yeah Oz Post isn't the fastest these days. I think you have a 30-40 day period with PayPal that allows you to flag an item as being undelivered - in which case PayPal refunds your money and chases up the seller.

I'd follow Mahzian's advice though.

Thanks

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Re: Bought an item in ebay and item did not arrive for over a week now, what should I do?

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